Understanding the complexities of managing crises in a globally connected world has become an increasing challenge in recent years. During EACD’s most recent coaching session on crisis management, participants had the opportunity to explore how stakeholders can escalate the severity of crises.

The workshop conducted by Caroline Sapriel, Founder and Managing Partner of CS&A International, a leading crisis management consultancy, invited the audience to work through a mock crisis scenario designed to enhance crisis preparedness and response. From stakeholder mapping through to crisis management roles, participants were able to develop a solid foundation from which to build their crisis plan.

A special thanks to EACD Member Renu Hanegreefs-Snehi and Radisson Hotel Group for being our wonderful hosts for the morning.