Registrations for this event are now closed.

Please join CS&A’s interactive coaching session by Caroline Sapriel, who will guide you through the building blocks required to develop an efficient crisis communication plan: from defining your crisis communication policy to designated team members and their roles, escalation steps, interface between HQ and local offices, developing a strategy, media/social media monitoring and response and the implementation and use of practical templates – everything a communications team needs to operate effectively in a crisis.

Caroline Sapriel – Managing Partner CS&A

Caroline Sapriel is the founder and Managing Partner of CS&A, a specialist risk and crisis and business continuity management consulting firm with offices in Hong Kong, the United Kingdom, Belgium, The Netherlands, Singapore, and the United States. With over 25 years’ experience in risk and crisis management, Caroline is recognized as a leader in her profession and acknowledged for her ability to provide customized, results-driven counsel at the highest level.

Over the years, Caroline has advised senior corporate executives in high-risk industries internationally. Her multi-disciplinary background and experience has enabled her to provide clients with an in-depth analysis of their crisis management capability as well as help them develop effective risk and crisis response organizations and stakeholder and reputation management strategies.

The working language is English and this event will be free of charge. A special thanks to EACD Member Renu Hanegreefs-Snehi and Radisson Hotel Group for hosting the meeting. Please note that corporate communicators and EACD members will be prioritised.

We look forward to an insightful session with you!